{"id":2932,"date":"2014-12-04T09:09:30","date_gmt":"2014-12-04T08:09:30","guid":{"rendered":"http:\/\/opeo-conseil.fr\/actualites\/de-la-theorie-a-la-pratique-lexcellence-operationnelle-en-une-journee\/"},"modified":"2025-01-21T10:32:33","modified_gmt":"2025-01-21T09:32:33","slug":"de-la-theorie-a-la-pratique-lexcellence-operationnelle-en-une-journee","status":"publish","type":"post","link":"https:\/\/opeo.consulting\/en\/actualites-publications\/de-la-theorie-a-la-pratique-lexcellence-operationnelle-en-une-journee\/","title":{"rendered":"De la th\u00e9orie \u00e0 la pratique, l\u2019excellence op\u00e9rationnelle en une journ\u00e9e"},"content":{"rendered":"

Imaginez pouvoir produire plus et mieux sans d\u00e9penser un centime. A premi\u00e8re vue, une utopie. Et pourtant un groupe compos\u00e9 de PME et institutionnels ont fait plus que l\u2019imaginer, ils en ont fait l\u2019exp\u00e9rience par eux-m\u00eames le 28 novembre dernier au cours d\u2019une journ\u00e9e d\u00e9di\u00e9e \u00e0 l\u2019excellence op\u00e9rationnelle.<\/strong><\/p>\n

En introduction de cette journ\u00e9e, Jean-Marc Nozeran<\/a>, Directeur associ\u00e9 de Hommes & D\u00e9veloppement<\/em>, r\u00e9sumait le but de l\u2019Usine du futur, et de l\u2019excellence op\u00e9rationnelle, en disant que cela visait \u00e0 transformer une baleine, lente et grosse, en un banc de poissons, pluriel mais soud\u00e9 et agile. Mais ce genre de m\u00e9taphore ne suffit pas toujours \u00e0 expliquer le concept de l\u2019excellence op\u00e9rationnelle. C\u2019est pourquoi OPEO et l\u2019Acad\u00e9mie & Confiance Acad\u00e9mie ont organis\u00e9 cette journ\u00e9e d\u2019exp\u00e9rimentation concr\u00e8te. L\u2019\u00e9v\u00e9nement a rassembl\u00e9 une quinzaine de personnes d\u2019horizons divers autour d\u2019une pr\u00e9occupation de comp\u00e9titivit\u00e9 retrouv\u00e9e dans l\u2019industrie fran\u00e7aise.<\/p>\n

Au-del\u00e0 de la th\u00e9orie, n\u00e9cessaire pr\u00e9alable \u00e0 toute compr\u00e9hension en profondeur d\u2019un processus comme l\u2019excellence op\u00e9rationnelle, la journ\u00e9e s\u2019est donc articul\u00e9e autour d\u2019un dispositif in\u00e9dit d\u00e9velopp\u00e9 par OPEO afin de simuler un atelier de production\u00a0: Up\u2019EO<\/a>.<\/p>\n

Ce dispositif est \u00e0 la fois tr\u00e8s complet et tr\u00e8s simple, de sorte que la mise en situation puisse \u00eatre transpos\u00e9e \u00e0 l\u2019\u00e9chelle des structures d\u2019origine des participants. Sur le mod\u00e8le du proc\u00e9d\u00e9 appliqu\u00e9 par OPEO lors de son accompagnement d\u2019entreprises, les participants ont \u00e9t\u00e9 amen\u00e9s successivement \u00e0 monter sur une chaine de production une agrafeuse, \u00e0 diagnostiquer les dysfonctionnements dans l\u2019organisation de leur travail, \u00e0 y identifier les \u00ab\u00a0gaspillages\u00a0\u00bb (de valeur ajout\u00e9e), \u00e0 envisager des solutions, \u00e0 les mettre en place, \u00e0 analyser les gains de production effectu\u00e9s gr\u00e2ce \u00e0 leurs solutions et \u00e0 r\u00e9aliser leurs feedback \u00e0 leur manager.<\/p>\n

Gr\u00e2ce \u00e0 ce proc\u00e9d\u00e9, les participants ont pu \u00e9valuer l\u2019int\u00e9r\u00eat de l\u2019excellence op\u00e9rationnelle tant du point de vue de l\u2019op\u00e9rateur que de celui du manager de proximit\u00e9. En tant qu\u2019op\u00e9rateur, les retours d\u2019exp\u00e9riences sont cruciaux car personne ne peut mieux savoir le travail et le ressenti de l\u2019op\u00e9rateur que lui-m\u00eame. Quant au manager doit assumer un r\u00f4le bien plus grand qu\u2019auparavant car il a la responsabilit\u00e9 de r\u00e9colter ces retours d\u2019exp\u00e9rience des op\u00e9rateurs, et d\u2019effectuer un travail d\u2019observation active r\u00e9guli\u00e8re afin de p\u00e9renniser le syst\u00e8me.<\/p>\n

Cette exp\u00e9rience a constitu\u00e9 une opportunit\u00e9 pour les participants de comprendre le fonctionnement de l\u2019excellence op\u00e9rationnelle. Mais pour que l\u2019initiation soit compl\u00e8te, ils ont aussi \u00e9t\u00e9 sensibilis\u00e9s \u00e0 l\u2019importance de la confiance entre les acteurs du processus, ou encore mesurer les gains concrets cons\u00e9cutifs \u00e0 sa mise en place.<\/p>\n

\n

\"UPEO-retour-observation2<\/a><\/p>\n

Retour sur une observation par le \u00ab\u00a0manager\u00a0\u00bb de la ligne<\/p>\n<\/div>\n

L\u2019\u00e9change appara\u00eet comme un \u00e9l\u00e9ment majeur dans la mise en place de l\u2019excellence op\u00e9rationnelle. Par la communication, chaque acteur de l\u2019entreprise est impliqu\u00e9 et une confiance entre eux est \u00e9tablie. Il est important dans une perspective de diagnostic des marges d\u2019am\u00e9lioration de la comp\u00e9titivit\u00e9 de faire comprendre aux op\u00e9rateurs le r\u00f4le des personnes qui viennent les observer, afin que d\u2019une part leur travail au moment de l\u2019observation soit fid\u00e8le \u00e0 leur quotidien, et d\u2019autre part qu\u2019ils se sentent en confiance et puissent faire des remarques sur les fa\u00e7ons dont ils travaillent et dont cela pourrait \u00eatre am\u00e9lior\u00e9.<\/p>\n

\n

\u00ab\u00a0Pour nous, l\u2019excellence op\u00e9rationnelle est un comportement d\u2019entreprise, et m\u00eame une culture d\u2019entreprise.\u00a0\u00bb
\n<\/em><\/strong>David Machenaud, Directeur associ\u00e9 d\u2019OPEO<\/em><\/h3>\n<\/blockquote>\n

Au d\u00e9but de cette journ\u00e9e, le constat avait \u00e9t\u00e9 fait qu\u2019une entreprise comme Toyota s\u2019est hiss\u00e9e en quelques ann\u00e9es en pole position dans le classement des entreprises de l\u2019automobile mondiale gr\u00e2ce \u00e0 une rationalisation de sa production. A la fin de la journ\u00e9e, un autre constat pouvait \u00eatre dress\u00e9. Entre la production initiale et la production finale, c\u2019est-\u00e0-dire apr\u00e8s application des solutions concr\u00e8tes des participants \u00e0 leurs propres lignes de production, une augmentation de 100% de la productivit\u00e9 par op\u00e9rateur et une diminution de 40% de la quantit\u00e9 d\u2019en-cours ont notamment \u00e9t\u00e9 observ\u00e9es.<\/p>\n

En une journ\u00e9e, des acteurs \u00e9conomiques divers ont d\u00e9tect\u00e9s et r\u00e9duits les freins \u00e0 la performance par un travail d\u2019observation active. En une journ\u00e9e, OPEO a prouv\u00e9 que la compr\u00e9hension et la mise en place de l\u2019excellence op\u00e9rationnelle n\u2019\u00e9tait pas r\u00e9serv\u00e9 aux grosses structures, disposant de beaucoup de moyens humains et financiers, mais qu\u2019elle \u00e9tait accessible pour toutes les tailles d\u2019entreprises.<\/p>\n

Les participants en arrivant vendredi 28 novembre dans les locaux de l\u2019AC-Acad\u00e9mie attendaient de cette journ\u00e9e qu\u2019elle leur apporte un levier de croissance, de la r\u00e9activit\u00e9, un approfondissement de la connaissance de l\u2019excellence op\u00e9rationnelle, des outils de d\u00e9veloppement de leur activit\u00e9, d\u2019appr\u00e9hender les grands concepts de l\u2019excellence op\u00e9rationnelle, ou encore simplement de l\u2019information. Ils sont sortis convaincu de l\u2019int\u00e9r\u00eat d\u2019initier l\u2019excellence op\u00e9rationnelle.<\/p>\n","protected":false},"excerpt":{"rendered":"

Imaginez pouvoir produire plus et mieux sans d\u00e9penser un centime. A premi\u00e8re vue, une utopie. Et pourtant un groupe compos\u00e9 de PME et institutionnels ont fait plus que l\u2019imaginer, ils en ont fait l\u2019exp\u00e9rience par eux-m\u00eames le 28 novembre dernier au cours d\u2019une journ\u00e9e d\u00e9di\u00e9e \u00e0 l\u2019excellence op\u00e9rationnelle. En introduction de cette journ\u00e9e, Jean-Marc Nozeran, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17,66,68,71],"tags":[],"class_list":["post-2932","post","type-post","status-publish","format-standard","hentry","category-actualites-en","category-evenements-en","category-excellence-operationnelle-en","category-formations-en"],"acf":{"image":{"ID":2933,"id":2933,"title":"upeo","filename":"upeo.jpg","filesize":35569,"url":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","link":"https:\/\/opeo.consulting\/en\/actualites-publications\/de-la-theorie-a-la-pratique-lexcellence-operationnelle-en-une-journee\/upeo-2\/","alt":"","author":"1","description":"","caption":"","name":"upeo-2","status":"inherit","uploaded_to":2932,"date":"2020-08-21 17:36:47","modified":"2020-08-21 17:36:47","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/opeo.consulting\/wp-includes\/images\/media\/default.png","width":300,"height":300,"sizes":{"thumbnail":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo-300x300.jpg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","medium_large-width":300,"medium_large-height":300,"large":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","large-width":300,"large-height":300,"1536x1536":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","1536x1536-width":300,"1536x1536-height":300,"2048x2048":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","2048x2048-width":300,"2048x2048-height":300,"background-desktop":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","background-desktop-width":300,"background-desktop-height":300,"background-mobile":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","background-mobile-width":300,"background-mobile-height":300,"news":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","news-width":300,"news-height":300,"medium-thumbnail":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","medium-thumbnail-width":300,"medium-thumbnail-height":300,"big-thumbnail":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","big-thumbnail-width":300,"big-thumbnail-height":300,"card":"https:\/\/opeo.consulting\/wp-content\/uploads\/2020\/08\/upeo.jpg","card-width":300,"card-height":300}},"introduction":"

Le 28 novembre, une dizaine d\u2019entreprises et d\u2019institutionnels ont v\u00e9cu l\u2019excellence op\u00e9rationnelle de mani\u00e8re in\u00e9dite, gains de productivit\u00e9 \u00e0 la cl\u00e9 !<\/p>\n","alt_title":"UP'EO","short_description":"04 d\u00e9cembre 2014","author":false,"sector":["Industrie lourde et de process","Automobile"],"expertise":["Strat\u00e9gie industrielle & restructuration","Supply Chain","Performance et excellence op\u00e9rationnelle"]},"yoast_head":"\nJourn\u00e9e Up\u2019EO : th\u00e9orie et pratique de l\u2019excellence op\u00e9rationnelle<\/title>\n<meta name=\"description\" content=\"Le 28 novembre, une dizaine d\u2019entreprises et d\u2019institutionnels ont v\u00e9cu l\u2019excellence op\u00e9rationnelle de mani\u00e8re in\u00e9dite, gains de productivit\u00e9 \u00e0 la cl\u00e9 !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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